Quantitative Researcher - Survey Design

Team Description Our Design team crafts delightful experiences that make people’s lives easier. We're a close-knit, collaborative group, guided by a highly iterative design process.

Role Description In this role, on Team Insights with qual and quant researchers, you’ll discover and validate insights through data and stories in a way that generates empathy and understanding. Further, you will support our team’s continued quest to develop mix-method research approaches to innovate on common research practices.

Responsibilities

  • Survey design and data analysis
  • Work with other researchers to design and manage quantitative research projects
  • Work efficiently to meet the needs of our fast paced research projects
  • Collaborate with: Product and Design and Marketing; Qual and Quant researchers; Vendors and partners; User Operations, Analytics, Data Science teams
  • Ask questions, propose new methods and vendors, to improve our research approaches
  • Support multiple projects at any time
  • Be flexible in accommodating teams‰' work plans and schedules
  • Help teams, across the company, better understand (and develop empathy for) our customers and users

Requirements

  • 1+ years of experience with both quantitative and qualitative research methods, including surveys, interviews and data analysis, ideally for web and mobile and desktop products
  • Degree in Statistics, Economics, Social Science, Market Research, Computer Science, HCI, or have other relevant training and experience in research and data analysis methods
  • Research experience including designing and analyzing surveys, experiments and behavioral data analysis
  • Experience with data and analysis tools (SQL, Hive, SPSS, SAS, R, or others)
  • Experience with large scale datasets
  • Experimented with new research methodologies
  • Demonstrated ability to communicate research findings/insights to a team
  • Enjoy working in a fast paced environment, innovating and improvising research to fit the need, answer the questions, discover the insights, without sacrificing quality


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